SUMMIT
NOPE. TRY AGAIN.
THAT NAME IS TAKEN. PICK ANOTHER.
PLAYING AS (change)
A client leaves over taxes, tracking error, or turnover.
YOUR SETTINGS
HOW IT WORKS
- 100 clients, one year, 60 seconds. Keep as many as you can.
- A client about to leave shows a ?. Tap them to take the call: the right reply keeps them, the wrong one loses them. You get 5 calls a year. Take at least 3 and get them all right, and word of mouth adds 5 clients.
- A ? is a life question. It costs no call, and a good answer brings in 4 new clients.
- The desk asks 3 questions a year. Each right answer is a referral, worth 4 clients.
- Finish above 100 and you grew the book.
OUTLOOK
The desk is right about two years out of three.
KEPT100
JAN
TAP A CLIENT WITH A ? TO CALL THEM
ON THE LINE
YOUR REPLY
THE DESK ASKS
THAT WAS
THE CHOPPY YEAR
83CLIENTS
CLIENTS KEPT